What happens if I need to cancel?
You can cancel up to 7 days prior to your reservation date, after that time you will be charged for the entire amount of the rental.
Do you Deliver?
Unfortunately we are not offering deliveries at this time.
What about my reservation fee?
Your reservation fee is NOT the security deposit, it is simply a fee to hold the reservation without having to pay in full and is not applied to the boat rental.
What if I pay in full at the time of reservation?
Then the $25 reservation fee would be waived.
How long is a full day/half day rental?
Half day rental is 4 hours. Full day rental is 8 hours as long as you arrive to pick up 8 hours prior to our final pick up time ie: 5:30pm pick up would mean a 9:30am launching. Final pick up times will vary based upon the time of year. Any rental that is picked up after 11am will be assigned a return time based on preexisting pick ups.
Do I trailer the boat to the launch ramp?
No, that’s the best part! We are located at the Jet Ski launch ramp at Windsor State Beach and not only launch you but clean the boat as well! All you do is have fun!
You say you clean the boat, do you mean clean everything?
Well not everything, if the boat is brought back with excessive trash and or bodily fluids you will be charged a $100 cleaning fee, but you wouldn’t do that would you =)
How many people can I fit on a rental boat?
The legal maximum capacity on our largest rental boat (Tri-toon) is 12 people, this is set forth by the Coast Guard for rental boats. Please refer to your reservation for the maximum capacity of your rental. Please note that the maximum capacity also includes when the boat is moored, exceeding the maximum capacity will result in a forfeiture of deposit.
When can I pick up my boat?
The office opens at 8:30am, we begin launching at that time.
How old do you need to be to rent?
The captain of the boat must be at least 21 years of age and show proof with a valid driver’s license at the time of boat rental.
What about gas????
You are launched with a full tank of gas, you are RESPONSIBLE for refueling at the end of your rental period AS WELL AS while you are enjoying the vessel. Just like a car, the full tank is not guaranteed to get you thru a full day, fuel usage is dependent on weight, weather conditions and of course…how far you decide to go.
How far can I go??
I’m glad you asked =) We allow our boats to go as far South as the Parker Dam and as far North as Pirates Cove, anything beyond that will result in a forfeiture of your deposit.
When will I receive my security deposit back?
Most Credit Card deposits can take from 2-3 business days, Debit Cards 5-7 business days (sometimes longer) to be cleared by YOUR issuing bank (this is controlled by your banking intuition not Wet Monkey Powersports. and will vary from bank to bank).